The newly-created positions will all be based in Truro and work in departments including member services, IT, accounts and operations. The team will be involved in providing Cornish Mutual’s commercial and personal insurance products and services for its 23,000 Members in Cornwall, Devon, Somerset and Dorset.
They will also work closely with the company’s 21 locally-based insurance inspectors across the region. Cornish Mutual currently employs more than 70 members of staff.
Ria Murphy, Lisa Hitchens, Katie Harland, Rachel Donaldson, Megan Baker, Laura Wilkins and Jonathan Pollard take up the roles of member services advisors.
Mauricio Morgado and Martin Reynolds are new IT support technicians, Chris Langley is software support and reporting analyst, Vanessa King is an accounts assistant, Clare Martin is business analyst, Nigel Meaby takes on the role of operations support and Carole Ham will act as front-of-house administrator.
Sharon Plowright, head of operations for Cornish Mutual, said: “The creation of these fourteen new roles is really important to the future strategic growth of the business. In the current economic climate, I think it really demonstrates that we take the recruitment of new people very seriously and sends a clear signal that we are continually looking to invest a lot of time and resources into making sure that our Members receive the very best service possible. We’re delighted to be welcoming them on board and significantly expanding our team at the same time.”
Ria Murphy from St Austell said: “I joined Cornish Mutual as existing employees had previously recommended the work ethic. I’ve found the training to be unlike any other company and the knowledge instilled in you encourages you to grow within the company from the very beginning.”
Lisa Hitchens from St Austell said: “I was looking for a fresh start following maternity leave and, having worked for an insurance broker for ten years, joining Cornish Mutual has given me the best of both worlds. I have the opportunity to use the skills and knowledge I’ve gained so far, but in a company with a great reputation that is focused on future growth and committed to the development of its staff members which, in this industry, makes a refreshing change.”
Rachel Donaldson from Carbis Bay said: “It’s great to work with a company that has such a clear vision and drive. It puts its Members at the heart of everything it does and I think it’s a great place to work as they see the true value in everyone across the organisation.”
Mauricio Morgado from Helston said: “The work environment is excellent! Cornish Mutual is a great place to work because we are all part of a team that is sharing the same vision!”
Carol Ham from Mevagissey said: “Cornish Mutual offers a friendly, safe working environment that encourages individuals within it to reach their full potential. Given the current climate, it’s good to see an organisation going from strength to strength with their Members very much at the heart of everything.”
Laura Wilkins from Perranporth said: “When the opportunity arose to apply for a permanent position at Cornish Mutual, I jumped at the chance. It’s a great place to work and I feel very lucky to be part of it.”
Jonathan Pollard from Penzance said: “My family have a strong connection to the farming community that has spanned generations, so I jumped at the chance to work for Cornish Mutual. What interested me about Cornish Mutual was the fact they operate purely for the Member’s benefit and they understand the needs of each of those Members individually. Also they are a strong local company with deep roots within the agricultural industry, so for me, it was a natural choice to join the company.”
Ends
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